Welcome to Start Clinic.
These Terms and Conditions govern your use of our website and our services. By accessing or using this website, you agree to comply with and be bound by the following terms. Please read them carefully before using our site or booking any service.
1. General Information
This website is operated by Mozami OOD, located in Plovdiv, Bulgaria, with UIC/PIC: 202984952.
- Scheduling and managing appointments and consultations
- Responding to your inquiries and providing customer support
- Processing payments and invoices
- Sending administrative or service-related updates
- Improving our services and website experience
- Conducting internal analysis to enhance our operations
- Complying with legal and regulatory requirements
By using this website or any of our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
2. Services Provided
Start Clinic offers medical and wellness procedures, including specialized treatments for athletes and general health services.
All information provided on our website is for informational and educational purposes only and should not be considered as medical advice.
For personalized medical advice or diagnosis, please consult directly with one of our licensed specialists.
3. Appointments and Cancellations
- Appointments can be booked through our website, by phone, or in person.
- If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.
- Repeated last-minute cancellations or no-shows may result in restrictions on future bookings.
- In some cases, a cancellation fee may apply, depending on the type of procedure booked.
4. Payments
- All prices listed on our website are in Bulgarian leva (BGN) and Euro and include VAT, unless otherwise stated.
- Payment is accepted in cash, by card, or through other approved methods.
- For certain medical procedures, a deposit may be required to confirm your appointment.
- Refunds are issued only under specific circumstances, in accordance with our internal refund policy.
5. Medical Disclaimer
While our medical professionals strive to provide accurate, effective, and safe treatments, results may vary depending on individual health conditions and responses.Start Clinic and its staff cannot guarantee specific outcomes.All medical procedures are performed only after a proper consultation and consent process. You are encouraged to disclose any medical history, allergies, or ongoing treatments before any procedure.
6. Website Use
By accessing our website, you agree not to:
- Use the website for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to our systems or data
- Copy, distribute, or reproduce any content without prior written consent from Start Clinic
All text, graphics, logos, and images on this site are the property of Start Clinic and are protected by intellectual property laws.
7. Limitation of Liability
Start Clinic EOOD, its employees, and affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:
- The use or inability to use our website
- Reliance on any information provided on the website
- Medical outcomes that vary from expected results
In all cases, our liability is limited to the fullest extent permitted by Bulgarian law.
8. Links to Third-Party Websites
Our website may contain links to other websites. These links are provided for your convenience. We have no control over third-party websites and are not responsible for their content or privacy practices. Accessing such sites is at your own risk.
9. Data Protection
We take your privacy seriously.All personal data collected through our website or during clinic visits is processed in accordance with our General Data Protection Regulation (GDPR).
10. Changes to These Terms
Start Clinic reserves the right to update, modify, or replace these Terms and Conditions at any time.
Any changes will take effect immediately upon being posted on this page.
We encourage you to check this page regularly to stay informed.
Last Updated: October 8, 2025
